Decision details

8 x 8 2025 SYMCA’s All-in-One Cloud Phone System

Decision Maker: Section 73 Officer

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To pay the annual charges of £74,008.32 to ensure continuation of service.

Decision:

To direct award under HealthTrust Europe framework to Insight.

Alternative options considered:

8x8 was found to be the best option for the organisation’s telephony requirements.

Publication date: 07/03/2025

Date of decision: 07/03/2025

Accompanying Documents: