Venue: South Yorkshire MCA, 11 Broad Street West, Sheffield, S1 2BQ
No. | Item |
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Chair's Welcome and Apologies Minutes: The Interim Director of Public Transport Operations, in the Chair, welcomed all to the meeting and noted apologies as above. |
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Your Bus Journey Survey · Key Driver Analysis · Personal Security and Anti-Social Behaviour on Bus
Minutes: Representatives from Transport Focus presented an overview of key driver analysis from 2023, alongside interim 2024 results.
Key points from the survey results were:
Research findings on passenger security and anti-social behaviour were shared:
Transport Focus planned to publish a full report by mid-March 2025, alongside operator-specific results.
RESOLVED that the Board noted the interim results and recommendations presented. |
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Update on the Festive Fares Campaign Minutes: The Acting Head of Communications presented an update on the fares campaign agreed by the Board in November.
Key points included:
Website statistics for the campaign pages were shared, though it was noted that the site’s ticket finder does not facilitate direct ticket purchases and thus could not provide data on the campaign’s effectiveness in ticket purchases.
The Acting Head reminded the Board that the campaign proposal in November included the consideration of a second phase in 2025. It was suggested the second phase could include more detailed data insights including value for money.
Operators inquired about plans for the next phase before the end of the financial year. The Chair Confirmed that after the campaign’s conclusion, the subgroup would debrief to review its successes and areas for improvement. A decision regarding future campaign phases would be made following this review and shared at the next EPB meeting.
ACTION: The Acting Head of Communications to circulate the full campaign report to operators.
ACTION: The Interim Director of Public Transport Operations to bring an update on the second phase of campaign post subgroup discussions.
RESOLVED The Board noted the update on the fares campaign and the potential for a future phase. |
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Minutes & actions of the previous meeting Additional documents: Minutes: RESOLVED that the minutes of the meeting held on 19th November 2024 were agreed to be a true and accurate record. |
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EP Forum Update Minutes: The Interim Director of Public Transport Operations had chaired the previous EP Forum meeting due to the EP Forum’s Chair’s absence. He gave the update.
The two main focuses were:
The EP Forum raised whether operators would commit to promoting the Bus Promise physically inside their vehicles.
The Confederation of Passenger Transport (CPT) Representative highlighted challenges in engaging micro-operators for Bus Promise promotion.
ACTION: First to promote the Bus Promise onboard their vehicles.
ACTION: TM Travel to investigate the feasibility of onboard promotion and report back at the March meeting.
ACTION: The Acting Head of Communications to share the standard Bus Promise template with the CPT Representative.
RESOLVED that the update on the EP Forum be noted. |
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Bus Operator Updates |
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Minutes: The First Representative updated the Board on the latest performance in South Yorkshire. It was noted that: · Reliability was at 98.33%. · Journey start punctuality was at 85.9%; and timing point punctuality was at 75.9%. · Vehicle capture rate was at 97.9%.
First summarised that:
Operators stressed the importance of Local Authority representatives attending meetings to ensure accountability and proposed reinstating individual operator and local authority meetings to focus on actionable outcomes. All agreed that highways authority involvement at EPB was essential and currently missing. |
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Stagecoach Minutes: The Stagecoach Representative updated the Board on the latest performance in South Yorkshire. It was noted that: · Reliability was at 99.0%. · Journey start punctuality was at 87.7%. · Patronage versus same period last year was up 1.6%.
Stagecoach summarised that:
The electrification process in Chesterfield was advancing quickly. |
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Minutes: The TM Travel Representative updated the Board on the latest performance in South Yorkshire. It was noted that: · Reliability was at 95%. · Patronage was up 2% year on year. · Mileage was up by 3% year on year.
TM Travel summarised that:
RESOLVED: that the Board noted the updates from operators. |
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Other Smaller Operators Minutes: No updates. |
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Bus Reform Consultation Update Minutes: The Director of Bus Reform delivered an update on the statutory consultation process, noting that:
The CPT Representative noted there had been some apathy among small operators to engage in the process and reiterated CPT’s neutral stance on delivery models, emphasising the importance of choosing a model that works for the region.
RESOLVED: that the Board noted the update. |
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Update on DRT Minutes: The Assistant Director of Bus Services provided an update on demand responsive transport (DRT).
The central themes of discussion were that:
The Stagecoach Representative queried if the focus would be rural or urban; the Assistant Director confirmed rural.
RESOLVED: that the Board noted the update. |
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Items of Confidentiality Minutes: The Director of Bus Reform’s AOB. |
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Minutes: RESOLVED: that the Board noted the upcoming relevant information on the work plan. |
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Any Other Business Minutes: Director of Bus Reform AOB restricted.
The CPT Representative asked whether South Yorkshire had an LVEP.
ACTION: The Democratic Services Officer to investigate LVEP in South Yorkshire and circulate appropriate board with CPT.
Meeting concluded at 16:00. |