Title: Business Operations Manager
Business Operations Manager’s Role
Providing business management leadership across the MCA and LEP office covering a range of activities including business co-ordination, HR and training services, office management, finance, business resilience, IT and the delivery of change and development initiatives. Working closely with the relevant Statutory Officers and their delegates to effectively co-ordinate within the MCA team planning and operations, to support the objectives and ensure linkage across the MCA Executive team functions and programmes.
Main Responsibilities:
· Develop, implement, and manage effective corporate, business unit, operational and customer requirements, ensuring the statutory responsibilities are adequately fulfilled
· Support the delivery of significant change initiatives
· Manage SLAs for shared services provided to the Executive Team
· Maintain the efficiency of the MCA Head Office by planning and implementing office systems, layouts and space requirement and equipment procurement