Decision details

Microsoft Enterprise Agreement

Decision Maker: Section 73 Officer

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No


The Microsoft Enterprise Agreement (EA) is a licensing agreement designed for large organisations procuring Microsoft software licenses for multiple users and or devices. It offers a cost-effective way to purchase software licenses in bulk and provides various benefits such as government-level discounts, centralised license management, and software assurance.

To utilise Microsoft's platform, the organisation must establish a Microsoft Enterprise Agreement. This agreement will allow the organisation to maintain usage of Microsoft products and gain access to additional collaborative tools.

The Microsoft Enterprise Agreement allows the organisation to purchase software licences on a subscription basis, which means that the benefits of Software Assurance (SA) can be leveraged. SA allows the software to be maintained and provides access to the latest versions for no additional costs.

The EA covers many Microsoft products and services, including Windows operating systems, Office productivity suite, server products, Azure cloud services, and more. This comprehensive product portfolio enables SYMCA to meet its diverse

MS software needs through a single agreement.
The EA provides centralised license management, making it easier for DTS to track and manage its Microsoft software licenses. This centralised approach simplifies license administration and helps us ensure compliance with licensing terms and conditions.


Enter into a three-year contract via direct award to Insight UK using the Health Trust Europe framework at a cost of up to £1,323,738.

Alternative options considered:

Option 1 -
Retain the Microsoft platform which allows business continuity.

Option 2 -
To move away from Microsoft products.

Publication date: 04/04/2024

Date of decision: 30/03/2024

Accompanying Documents: