South Yorkshire Mayoral Combined Authority
(SYMCA) will need to sell tram tickets when it takes back the
operation of the tram system in March 2024. The key digital retail
channel will be a Travel South Yorkshire mobile phone app.
The tram ticketing app will require a third-party Payment Service
Provider to take secure payments for the sale of tram
tickets.
The tram app will retail tickets in secure barcode format and load
tickets to smartcards using ITSO standards. Both standards attract
ongoing revenue per transaction charges and will require a
third-party provider to offer these services.
Decision type: Key
Reason Key: Both;
Decision status: Recommendations Approved
Notice of proposed decision first published: 23/11/2023
Decision due: 22 Nov 2023 by Executive Director of Transport
Contact: Pat Beijer, Director of Transport and Capital Delivery Email: pat.beijer@southyorkshire-ca.gov.uk.