Issue details

Approval to appoint suppliers for ongoing revenue costs TSY tram retailing app

South Yorkshire Mayoral Combined Authority (SYMCA) will need to sell tram tickets when it takes back the operation of the tram system in March 2024. The key digital retail channel will be a Travel South Yorkshire mobile phone app.

The tram ticketing app will require a third-party Payment Service Provider to take secure payments for the sale of tram tickets.

The tram app will retail tickets in secure barcode format and load tickets to smartcards using ITSO standards. Both standards attract ongoing revenue per transaction charges and will require a third-party provider to offer these services.

Decision type: Key

Reason Key: Both;

Decision status: Recommendations Approved

Notice of proposed decision first published: 23/11/2023

Decision due: 22 Nov 2023 by Executive Director of Transport

Contact: Pat Beijer, Director of Public Transport Development Email: